St. Charles Health System partnered with WovenX Health to tackle GI access shortages in Central Oregon. Using WovenX’s OnDemand GI platform, the system avoided hiring new staff yet delivered major gains within six months:
- 900+ new patients added to the system; 87% required a GI workup
- 20-minute median wait time vs. 12+ month delays locally
- Retention impact: Without OnDemand, 38% of patients would have gone back to PCPs, 24% to outside GI groups, and 23% to urgent care/ER
- Operational benefits: Visits within 30 minutes, direct EMR documentation, internal orders for labs/procedures, and APP-led care with GI oversight
Differentiator: WovenX combines AI-enabled intake, intelligent routing, APP-led visits, and real-time physician oversight — creating a scalable, ROI-driven specialty access layer without adding FTEs or new clinics.