A study at Montefiore Einstein Comprehensive Cancer Center demonstrated that using an AI-based patient navigator called MyEleanor significantly improved colonoscopy completion rates among underserved communities. By re-engaging patients who previously missed appointments, the tool nearly doubled the completion rate from 10% to 19%. MyEleanor helped address common barriers like transportation and cost, while also freeing up time for human navigators. The program shows promise in reducing disparities in colorectal cancer screening and may extend to other cancer screenings in the future.
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