A scoping review examined 34 AI-enabled administrative products used or developed for gastroenterology and hepatology, covering eight areas including billing and coding, clinical documentation, patient engagement, scheduling, prior authorization, and data extraction. Of the 34 products, 26 were general-purpose platforms with applications in GI, while only eight were designed specifically for gastroenterology; seven of these remained in the precommercial stage.
The authors also noted that reported efficiency gains largely focused on individual tasks, such as documentation time or call handling, rather than measuring overall administrative workload. They identified gaps in areas including hepatology care coordination, transplant documentation, clinical trial enrollment, and colonoscopy surveillance workflows.