The Covid-19 pandemic created the perfect test lab for telemedicine.
The closure of clinics and hospitals during the early days of the lockdown, and the subsequent guidelines to avoid venturing out as much as possible, forced a massive shift to video consults, providing a crash course on how they work—and what can go wrong. Now, as doctors resume in-person visits, virtual care is poised to play a permanent role, as evidence shows that not only is it highly convenient, but it often works just as well, and sometimes better, for an unexpected range of care.