Last year the pandemic forced many ASCs to close or limit surgical volume, but enterprising administrators took the time as an opportunity to evaluate their growth strategy, improve culture, acquire new technology and become more efficient.
Here are the responses from seven ASC leaders to the question: What was the smartest thing you did last year to set your center up for success?
Steven Jascewsky. Administrator of Wellspring Pain Solutions (Columbus, Ind.): The smartest thing we did was to not furlough any employees who didn’t need to be furloughed. We maintained the quality of our staff throughout in preparation for resumption. We used the reduction in volume to spend time improving the functionality and capacity of our facilities. We also decided, rather than furlough them, to expand my staff’s responsibilities to become more actively involved in our upcoming EMR transition, which will pay dividends in not only buy-in but efficiency when we roll out.