Genpact, a global professional services firm, has announced a new multi-year agreement with GE HealthCare to transform and manage its US leasing and lending operations. The collaboration will utilize Genpact’s digital technology solutions, particularly its business-process-as-a-service (BPaaS) operating model. This model is integrated with Genpact’s AI-powered platform, Genpact Cora, providing a scalable and agile solution tailored to GE HealthCare’s requirements.
The platform features an open architecture, integrating generative AI and other emerging digital technologies. By adopting this platform, GE HealthCare will gain access to essential business benchmarks, insights, key performance indicators, and the flexibility to adapt to changing market and customer demands.
Anil Nanduru, Global Business Leader, High Tech and Manufacturing at Genpact, highlighted the company’s history of co-innovation with GE HealthCare. He expressed excitement about unlocking further value for both the organization and its customers in a rapidly evolving environment.
GE HealthCare’s US-based customers will benefit from Genpact’s expertise in healthcare, life sciences, leasing, and financial services. This collaboration will provide them with insights and specialized knowledge in equipment finance, portfolio management, and customer operations support.