Key Takeaways
- FIT completion within 21 days was higher in the text group than in the telephone group.
- Adults with new FIT orders at eight Brooklyn FQHCs were randomized 1:1 to three one-way texts on days 2, 5, and 8 or one nurse-led day-8 call.
- Post hoc analyses found no evidence of differential effectiveness by age, sex, race and ethnicity, or patient portal use.
Automated text reminders were associated with a 9.0-percentage-point higher FIT completion rate than nurse-led telephone outreach in a randomized quality improvement trial of automated text reminders for FIT completion. The comparison took place across eight federally qualified health centers in Brooklyn, New York. Adults with a new FIT order received automated one-way text reminders or a nurse-led reminder call after the order was placed.