In February, Amazon Care rolled out its virtual health services nationwide and said its in-person services would be rolled out in more than 20 new cities in 2022. The announcement was one of many efforts to disrupt the traditional healthcare that the industry has witnessed from tech and retail companies over the past decade.
Services like Amazon Care have the potential to fill care gaps and improve Americans’ health maintenance by prioritizing convenience and offering services such as telehealth, primary care and prescriptions. Here, four health system innovation executives explain what they think disruptors like Amazon Care mean for the healthcare industry.