Blue Cross Blue Shield of Massachusetts (Blue Cross) has expanded its virtual care provider network to address two chronic conditions: gastrointestinal (GI) conditions and diabetes. The health plan has incorporated Oshi Health and Virta Health into its network. These organizations provide virtual care services, ensuring convenient and affordable care access for Blue Cross members.
Oshi Health offers a comprehensive virtual care model for individuals with GI conditions, while Virta Health provides a unique approach combining virtual care and personalized nutrition to help individuals manage and potentially reverse type 2 diabetes. Lisa Glenn, Blue Cross’ vice president of network partnerships and innovation, emphasized the importance of providing high-quality specialty care to members. Additionally, to address the primary care physician shortage, Blue Cross has added several primary care groups and introduced a “Virtual Care Team Feature” that offers primary care services through Carbon Health and Firefly Health.